Effective Date: October 14, 2025
Welcome to Club Mi So! We are committed to protecting your privacy and ensuring you have a safe and happy experience when you interact with our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services to you. This information falls into two categories:
A. Information You Provide to Us:
- Contact Information: When you fill out forms on our site (e.g., contact forms, event inquiries), we collect personal information such as your name, email address, and phone number to stay in contact with you.
- Order Information: When you purchase food, merchandise, or apparel directly from our site, we collect information necessary to process your order, such as your name, billing address, and shipping address.
- Account Information: When you register for an account to reserve courts via our Court Reserve application, we collect information needed to manage your account and bookings, such as your name, email, and password.
B. Information We Collect Automatically:
- Cookies: We use cookies to enhance your website experience. Cookies are small data files stored on your device. Specifically, we use them to:
- Remember the items in your shopping cart (“Order Information”).
- Keep you logged in to simplify the booking process (“Login Links to Court Reserve”).
- You can instruct your browser to refuse all cookies, but some portions of our site may not function properly without them.
- Google reCAPTCHA: We use reCAPTCHA on our forms to verify that you are human and to prevent spam and abuse. This service collects hardware and software information, such as device and application data, and sends it to Google for analysis. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To process and fulfill your food and merchandise orders, and to manage your court reservations.
- To Communicate With You: To respond to your inquiries, send you important updates about your orders or bookings, and provide customer support.
- To Secure Our Website: To protect our site from fraudulent and automated abuse through services like reCAPTCHA.
- To Improve User Experience: To remember your preferences and cart information, making your visits more seamless.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share your information with trusted third-party service providers as necessary to operate our website and provide our services to you.
- Court Reserve Application: Your registration and booking information is managed through our dedicated court reservation software to facilitate your bookings.
- Payment Processors: When you make a purchase, your payment information is provided directly to our third-party payment processors (e.g., Square, Stripe). We do not store your credit card details on our servers.
- Google: As mentioned, we use Google reCAPTCHA to secure our forms.
4. Data Security
We take the security of your data seriously and use appropriate measures, such as SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, update, or request deletion of your personal information. If you have an account with us for court reservations, you may be able to update your information directly. For all other requests, please contact us at the email address below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
club mi so privacy email: privacy@clubmiso.com
